Reference

How id777 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby.

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id777 How id777 Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about how your data is stored, want to correct something on your account, or need to understand how a JazzCash or Easypaisa transaction was recorded, our support team is here. Reach out through any of the paths below and we will respond with the specific detail you need.

Team online

Email Support

Send your privacy query to our support address. Include your registered phone number so we can locate your account and respond accurately.

Live Chat

Open live chat from inside your account dashboard. This is the fastest path for questions about data stored against your wallet or payment records.

Account Help Centre

Your account settings page lists data-access and correction request forms. Log in, head to the help section, and submit your request directly.

DATA HANDLING PRACTICE

How We Protect and Manage Your Information

We apply SSL encryption to all data in transit between your device and our servers, covering everything from your login OTP to Raast payment confirmations. Our internal access controls mean only the teams that need your data to operate your account can see it. Here is how we approach the four areas that matter most to your privacy.

Cookie Use

We use session cookies to keep your account login active and analytics cookies to understand how pages load on your device. You can manage cookie preferences from your browser settings at any time.

Account Security

Every login triggers an OTP to your registered mobile number. This means even if your password is compromised, no one enters your account without the code sent to your phone.

Data Retention

Active account data is held while your account is open. After closure, we keep records for the period required under applicable law, then delete or anonymise them. We do not hold data beyond what is legally required.

Requesting Changes

You can ask us to access, correct or delete your personal data via the support channel. We aim to respond within a reasonable timeframe and will confirm each step of the process in writing.

Common Questions About Your Data at id777

These are the questions we hear most often about how personal information is handled. If your question is not listed here, our support team can give you a direct answer tied to your specific account situation.

We collect your name, phone number, email address and the payment identifiers tied to your JazzCash, Easypaisa or Raast account. Device and session data is also logged automatically for security purposes.

We share data only where necessary — for instance, passing a Raast reference to the payment processor to confirm a transfer. We do not sell your data and do not share it for marketing by third parties.

Log into your account, go to the help section and submit a data-access or correction request. Alternatively, contact our support team directly via live chat or email with your registered number.

We retain records for the period required by applicable law after account closure, then delete or anonymise them. We do not hold your data beyond what legal obligations require.

Payment identifiers are stored with SSL encryption and accessed only by the payment-processing team. Full wallet credentials are never stored on our servers; only the reference needed to match your transaction.

Our system flags unusual session activity and may temporarily lock access to your account. You will receive an OTP prompt to your registered mobile number before any access is restored.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.